|
Frequently Asked Questions (FAQs) |
| Question: Can
Directory Assistant be set up for Zero Administration so users' changes
occur automatically? |
|
Answer:
Yes. Depending on which type of policy a user is assigned,
different levels of authorization can be set. |
|
Question: Can I set default values for fields such as department? In
which I want users to select from a list of choices? |
|
Answer:
Yes. Any field can be set to have "restricted" values. This means
you can stipulate which entries are permitted and the users are
presented with a drop down box to select from. |
|
Question: Can I specify which fields users can change? |
|
Answer:
Yes. You can have multiple configurations for different types of
users. Each configuration will allow you to specify which fields
can be modified. |
|
Question: If I change my mind about what fields I want a user to
change, can I do this easily? |
|
Answer:
Yes. You can simply create a new configuration or change the
existing one, unlike directory assistant 4.0,
NO update to the client is required. The next time the user
goes to use directory assistant it will find the configuration and
the user's add-in or web interface will reflect the changes. |
|
Product Support Articles (PSAs) |
|
Question: Is Directory Assistant compatible with Exchange
Server 2007 |
|
Answer: Yes.
Directory Assistant, while still a 32-bit application, is designed
to be compatible with Exchange 2007. For more information see:
PSA200308 |
|
Issue: How to set up Directory Assistant in a clustered environment. |
|
Resolution: Please refer
to
PSA200298 |
|
Issue: How to setup Directory Assistant to allow users to modify their
directory information over the Internet using Secure Sockets Layer
and Windows Certificate Services on Windows NT Server 4.0 with IIS
4.0 or later. |
|
Resolution: Please refer
to
PSA200300 |
|
How to copy a Directory Assistant policy from one Microsoft Exchange
Site to another. |
|
Please refer to
PSA200301 |
|
Issue: Connecting to the Directory Assistant web page "DAMain.asp"
results in the Internet Explorer error "Page could not be
displayed". |
|
Resolution: Please refer
to PSA200302 |
|
How to update your Directory Assistant software |
|
Please refer to
PSA200303 |
|
How to reset a Maintenance Rule so that all selected users that fail
any conditions will have the first action performed on them. |
|
Please refer to
PSA200304 |
|
Directory Assistant authorization hyperlinks may not work with Secure
Sockets Layer (SSL). |
|
Please refer to
PSA200305 |
|
Directory Assistant web pages may fail with an error that they
cannot create a file because the path was not found. |
|
Please refer to
PSA200306 |
|
A quick setup guide to the steps required in installing and
verifying that Directory Assistant is working properly. |
|
Please refer to
PSA200309 |
