Product Support Article
Article ID: PSA100306 

Changing the insertion text for E-mail Management Server 2006

Article Topic:

When attachments are moved or deleted, ES2006 inserts standard message text. The insertion text can be changed if desired.

Applies To:

E-mail Management Server 2006 - All Editions

Conditions / Symptoms

When E-mail Management Server removes attachments and inserts message text, the insertion text can be changed.

Issue / Cause

This is by design.  To change the default insertion text, follow the instructions listed below.

Work Around / Fix

The text placed in e-mail messages can be customized through the resource files that are included with the software.

To find the insertion text, do the following:

- Go to the location where you installed the software. By default this is "C:\Program Files\".
- Go into the "MADSolutions" file folder.
- Go into the "E-mail Management Server" file folder.
- Go into the "Resources" file folder.
- Go into the "0000 Default" file folder.  (this is the default language folder)

{If you want to modify other language files, then you will need to find the appropriate language folder: Please refer to PSA100307 for more information}

You will see text files with these names:

• Attachment Information Deleted.txt
  - This text is used whenever an attachment is deleted from an e-mail message.
   

• Attachment Information Moved.txt
  - This text is used whenever an attachment is moved from an e-mail message.
   

• Attachment Information Header.txt
  - This text is placed at the start of the MADSolutions attachment information in e-mail messages.
   

• Attachment Deleted Message.txt
  - This text is used when you use the action to delete attachments and select to delete them by moving them to the Deleted Items folder. This text is placed in e-mails in Deleted Items with each attachment.

Items that are included in <% %> brackets are special words the software uses to replace with information about the attachment or message. You may remove these if you do not want them included however you must not modify what appears between <% and %> for ones that are left in.

After modifying these files you must restart the console for the changes to take effect.

IMPORTANT: You will also need to make these modifications a set of text files that resides with any E-mail Management Server services. They can be found in the share you created on your Exchange Server under the "Resources" file folder.  Note: The reason these files are in more than one place is the ones on your local machine are used if you do processing through the console and the ones on the server are used by our services if they do any automatic processing of e-mail.

ALSO:  In the registered/purchased version of the software you can also turn off the MADSolutions E-mail Management Server name in e-mail messages through the Global Settings options available by right-clicking on an Exchange Server when using the MMC console.