Product Support Article
Article ID: PSA100307 

Adding or modifying language insertion text for E-mail Management Server 2006

Article Topic:

When attachments are moved or deleted, ES2006 inserts standard message text. The insertion text can be changed if desired.

Applies To:

E-mail Management Server 2006 - All Editions

Conditions / Symptoms

When E-mail Management Server removes attachments and inserts message text, insertion text is placed in the message.

Issue / Cause

This is by design.  To change the insertion text, follow the instructions listed below.

Work Around / Fix

The text placed in e-mail messages can be customized through the resource files that are included with the software.

To find the insertion text, do the following:

- Go to the location where you installed the software. By default this is "C:\Program Files\".
- Go into the "MADSolutions" file folder.
- Go into the "E-mail Management Server" file folder.
- Go into the "Resources" file folder.
- Select the folder of the language file you want to change. 

Language IDs (http://www.microsoft.com/globaldev/nlsweb/default.mspx)

(For example: the "0000 Default" file folder is the default language folder)

Note:  If the folder does not exist for the language you are looking for, you can create the folder using the following format:

Last 4 characters of the entry of the "LCID Culture Identifier" column and the name of the language based on the "Language" column of the above link.

Example 1: French (France)
"LCID Culture Identifier" is: 0x040C; the last 4 characters are: 040C
The Language Column value is: French
The folder would be called: 040C French

Once you create this folder copy the contents of the '0000 default' folder and change ONLY the contents of the files. DO NOT change the file names themselves.

Example 2: French (Canada)
"LCID Culture Identifier" is: 0x0C0C; the last 4 characters are: 0C0C
The Language Column value is: French
The folder would be called: 0C0C French

Once you create this folder copy the contents of the '0000 default' folder and change ONLY the contents of the files. DO NOT change the file names themselves.

Within the folder you will see text files with the following names:

• Attachment Information Deleted.txt
  - This text is used whenever an attachment is deleted from an e-mail message.

• Attachment Information Moved.txt
  - This text is used whenever an attachment is moved from an e-mail message.

• Attachment Information Header.txt
  - This text is placed at the start of the MADSolutions attachment information in e-mail messages.

• Attachment Deleted Message.txt
  - This text is used when you use the action to delete attachments and select to delete them by moving them to the Deleted Items folder. This text is placed in e-mails in Deleted Items with each attachment.

• Linked Attachments.txt
  - This file is added to messages when the option to keep the attachment icon is selected.  The file is then added to the message after the attachments are removed.  The contents of this message can be changed.

Items that are included in <% %> brackets are special words the software uses to replace with information about the attachment or message. You may remove these if you do not want them included however you must not modify what appears between <% and %> for ones that are left in.

After modifying these files you must restart the console for the changes to take effect.

IMPORTANT: You will also need to make these modifications a set of text files that resides with any E-mail Management Server services. They can be found in the share you created on your Exchange Server under the "Resources" file folder.  Note: The reason these files are in more than one place is the ones on your local machine are used if you do processing through the console and the ones on the server are used by our services if they do any automatic processing of e-mail.

ALSO:  In the registered/purchased version of the software you can also turn off the MADSolutions E-mail Management Server name in e-mail messages through the Global Settings options available by right-clicking on an Exchange Server when using the MMC console.