Our Professional Services Mission Statement:

Understanding the keys to business success are through strategic partnerships internal and external and through the adoption of industry best practices (ITIL), proper Business Analysis and effective Project Management. 

Let your business be the focus!

Leverage technologies and resources!

Meet your business goals!  

Let Us Show You The Difference

About Our Services:

MADSolutions Professional Services provide both contract and consulting services.  We make a distinction between these services based on customer requirements. 

Contractors: When work needs to be done and a customer already knows what they want, our contractors provide the relevant knowledge and experience to follow direction and get the job done effectively and efficiently. 

Consultants: When a customer needs assistance with direction, planning and guidance with their objectives, technologies or strategies, our consultants provide a wealth of experience and know-how to confer with our customers to work out an aligned solution.

MADSolutions is a very different kind of company.  With years of experience in the industry, we developed our business model to address key areas in which the customer receives greatest value for its consulting dollars.  The value of MADSolutions Professional Services comes in the form of what we call TCQ:

Trust is a major factor you need to consider when hiring an IT Consulting Firm.   You need a firm that is open, honest and forthcoming with information.  Providing the right contractors or consultants is a difficult task for any professional services company and the fit of the contractor or consultant is vital.  When a customer has resource needs, it is crucial that the selected resources meet their requirements.

Determination of contractor or consultant is based on some key criteria.  We have developed our business model to ensure you are provided with the most suitable resource from the beginning.  In addition, we accommodate our customers throughout the placement in the event that their needs change. 

Full disclosure of our rates and our consultants' rates are key factors in establishing trust.  This is one example of how our business model separates us from other IT consulting firms.  It is vital as a customer to realize where your dollars are being spent.  MADSolutions works hard to earn your trust.

We are committed to helping every customer achieve their objectives.  These objectives are as important to MADSolutions as they are to you.  Our contractors and consultants are committed to ensuring your timelines and objectives are attainable.  We achieve this by keeping the lines of communication open and providing periodic feedback which helps to ensure projects do not go over budget or miss their milestones.  A customer that achieves their objectives on time and on budget is a return customer. 

Unlike most other consulting firms, we permit our contractors and consultants the opportunity to advance their professional careers by accepting employment offered by customers after a twelve (12) month period has elapsed without any buy-out cost to the customer, contractor or consultant.* We believe relationships are built over time and our commitment is not only to our customer, but to our contractors and consultants.

*Details in service agreement

Quality is of vital importance to MADSolutions.  Our contractors and consultants are interviewed by other technical contractors and consultants to determine their level of knowledge, troubleshooting skills and experience.  A solid resume is only the first step in qualifying a contractor or consultant.  A comprehensive interviewing and reference check ensures customers are provided with a contractor or a consultant whose background, aptitude and knowledge are required to complete the tasks effectively.

In the IT Professional Services industry, the quality of the contractor or consultant is key to the customer.  It is difficult to comprehend the quality of resource the customer is actually receiving for its investment when contractors and consultants are earning less than 70% of what they are being charged out by the consulting firm.  With our full disclosure policy, the customer can be assured they are receiving full value for their investment.