Directory Assistant - Features
 

Ensure scheduled email maintenance and keep directory information up to date.
MADSolutions Directory Assistant is an efficient tool that allows users to modify their directory information. To facilitate ease of setup, the existing Microsoft Exchange "mailbox details template" is used as the foundation for customizing MADSolutions Directory Assistant.
MADSolutions Directory Assistant can be also configured differently for specific groups of users - enabling system administrators to provide variable levels of authority or approval for changes. The modification process can be simplified by incorporating drop-down menus for restricted fields.
Automate the updating by setting up reminders to ensure clients update their information at regular intervals. Allow clients to update their information through their web browser. Let the service component route the changes to authorizers and update the directory on approval as well as take care of the ongoing maintenance of directory updating.
Benefits
Populate your directory information - quickly and easily
Automate the maintenance of directory updating
Users can update their information easily through Internet Explorer without the need for any desk side software
Delegate responsibility for changes and updates to employees
Reduce costs for records maintenance
Accurate directories improve staff efficiency, eliminate customer inconvenience and irritation
Enables speedy escalation of inquiries to supervisors and managers
Low cost of ownership
Increase security
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